Carpet Maintenance

Your new carpet is a great investment and will be very comfortable under your feet for years to come. We’ve rounded up some expert tips to help you get the most out of your new carpet.

Cleaning your carpet regularly will help keep it in good shape, save you money in the long run, and prevent odors and the buildup of allergens or bacteria.

Our simple care guide below is filled with helpful tips and tricks from the experts. So if you’re looking for a guide to stain removal or general care, you’ll find it all here!

Wool Carpet Maintenance

Wipe your feet

Dirt and dust build-up is one of the most common reasons why your carpet could start to show signs of premature wear. In order to prevent this, we highly recommend doormats are used which will absorb most of the dirt and moisture you will naturally bring inside your home daily.


We also recommend that regular and thorough vacuuming is undertaken at least 2 – 3 times a week and especially in high traffic areas. This is to stop any particles embedding into the pile and therefore leading to a build-up. For cut pile carpets, we recommend the use of an upright vacuum with an active beater bar, as this will help loosen and lift soiling from the pile. For loop pile carpets, we recommend the use of a suction only vacuum cleaner with no beater bar. The use of vacuum cleaners with a beater bar on a loop pile carpet may cause the carpets to “pill” or fuzz.

Fluffing & Shedding

All new wool carpets do have a certain amount of fluff consisting of short lengths of fibres, which may shed from the carpet. These are simply fibres that do not reach the backing of the carpet itself. These slight fragments of fibre tend to come of the carpet during general use. Fibre shedding is a normal characteristic of a wool carpet and if regular and sufficient maintenance is carried out; this will diminish over time. If you do come across any snags or pulls, never try to pull them out, simply snip them off with a pair of sharp scissors.

Man Made Fibre Carpet Maintenance

Remember that carpets will become dirty under normal day-to-day use and looking after your carpet will enhance its good looks and keep it looking like new for longer. The following general guidelines will help you get the best from the carpet you have purchased:

Regular Vacuuming

Vacuum your carpet on a regular basis as this will reduce dust and dirt, prolonging the life of your carpet. Heavy traffic areas should be vacuumed daily. For cut pile carpets, we recommend the use of an upright cleaner with an active beater bar, as this will help loosen and lift soiling from the pile.


The most frequently used areas in the house, such as doorways, main traffic lanes between rooms and in front of the favourite armchair, etc, are always going to collect dirt and soiling much faster than other areas of the house. The cleaning of these areas when they begin to look tired will stop the dirt from spreading to other areas of the home and can reduce the necessity for more regular professional cleaning.

Professional Cleaning

Gradually, airborne particles of dust and oils will build up and leave a thin dusty film on even lightly used areas of your carpet. To overcome this natural soiling, periodic professional cleaning of the carpet is essential. The warranty we give you is subject to the professional cleaning of the carpet at least once in every two-year period from the date of purchase. The retailer you purchased your carpet from may offer this service.